Frequently Asked Questions

14 articles in this collection
Written by Casey Jenks

My new client didn't receive their invitation email. Help!

What to do if a new client doesn't receive their email invitation to the app.
Written by Casey Jenks
Updated over a week ago

Importing Spreadsheets

Is there a way to import spreadsheets from Google or Excel into Fitbot?
Written by Casey Jenks
Updated over a week ago

Charting Client Progress

How can I chart my clients’ progress?
Written by Casey Jenks
Updated over a week ago

Assessments and Benchmarks

What is the difference between Assessments and Benchmarks?
Written by Casey Jenks
Updated over a week ago

Nutrition Tracking

What nutrition features does Fitbot offer?
Written by Casey Jenks
Updated over a week ago

Exercise Library Videos

How many exercise videos do you have in library, and can I upload my own?
Written by Casey Jenks
Updated over a week ago

Deleting Clients

If I delete a client, do I control their workout data?
Written by Casey Jenks
Updated over a week ago

Active vs. Archived Clients

What is the difference between archived and active clients?
Written by Casey Jenks
Updated over a week ago

Group Training

Can I use Fitbot for group training?
Written by Casey Jenks
Updated over a week ago

Client Workout Visibility

Is there a way for me to control how far out my client can see?
Written by Casey Jenks
Updated over a week ago

Team Accounts

How do team accounts work?
Written by Casey Jenks
Updated over a week ago

Cost To Clients

Do my clients have to pay to use Fitbot?
Written by Casey Jenks
Updated over a week ago

Monthly Payments

Can I pay month to month? What happens if I decide to upgrade or downgrade in the middle of the month?
Written by Casey Jenks
Updated over a week ago

Is there a Fitbot app?

Is there a mobile app for clients? I can’t find it in the App Store or Google Play store.
Written by Casey Jenks
Updated over a week ago